Terms of service

Company: Fan Cruise LLC

Website: https://go.fancruise.com/

1. Overview

These Terms of Service (“Terms”) govern your access to and use of the Fan Cruise website, webinar registrations, services, and any related content. By accessing or submitting information on https://go.fancruise.com/, you agree to be legally bound by these Terms.

Scope of Services: These Terms cover multiple aspects of our business, including informational webinars, account management, and travel bookings. Please note that sections regarding payments, cancellations, and travel documentation apply specifically to cruise bookings and do not apply to free webinar registrations.

2. About Fan Cruise

Fan Cruise provides immersive cruise experiences combining luxury travel and fan focused entertainment (e.g., music, sports, and pop culture). We connect users with cruise packages that may include ship accommodations, fan events and promotional offerings. Some trips are operated by third party cruise lines and vendors.

3. Eligibility

To use this website or book a cruise:

1. You must be at least 18 years old or the legal age of majority in your jurisdiction.
2. You must provide truthful and complete information.
3. You are responsible for ensuring that your travel documentation (passport, ID, visa) is valid and complies with U.S. and international travel laws.

We reserve the right to refuse service or cancel bookings if eligibility is not met.

4. Quotes, Bookings and Payments

Webinar registrations and quote requests submitted through our site are for informational purposes. Submitting a request or registering for an event does not constitute a confirmed travel booking unless explicitly stated. Final pricing and full booking details for any future travel will be provided only after review and approval by a Fan Cruise representative.

5. Cancellations and Refunds

All cancellations are subject to the cruise line’s policies and timelines. Refund eligibility, fees, and rescheduling are not guaranteed and may vary depending on the package or timing of cancellation. Fan Cruise is not liable for refunds on third-party vendor services.

6. Fan Event Disclaimers

Fan Cruise experiences may include scheduled performances, meet and greets, fan contests or themed events. These are subject to change based on artist availability, weather, cruise line regulations or other unforeseen circumstances.

We cannot guarantee the appearance or participation of any specific artist, performer or guest and are not liable for event cancellations or substitutions.

7. Travel Responsibility

You are responsible for:

1. Meeting all travel documentation requirements (e.g., passport, visa, ID)
2. Complying with health, safety, and customs regulations
3. Arriving at the departure port on time
4.Travel insurance and trip protection (recommended)

Fan Cruise is not liable for missed departures, travel delays or government entry restrictions.

8. User Conduct

You agree not to:

1. Misuse the site or submit false information
2. Violate laws or third-party rights
3. Use the site to spam or harass others
4. Attempt to compromise security, access others' data or disrupt the platform

We reserve the right to suspend or block your access for violations of these Terms.

9. SMS and Email Communication

By submitting your contact details, you consent to receive:

1. Automated or manual SMS and email messages from Fan Cruise related to your webinar registration, account status, booking inquiries, and promotional content.

2. Message and data rates may apply. You can opt out at any time by replying STOP to SMS or clicking the unsubscribe link in our emails.

10. Third Party Links and Services

Fan Cruise may link to or rely on third party platforms (e.g., cruise lines, payment processors, travel partners). We do not control these parties and are not responsible for their actions, policies, or content.

Booking completion and certain services may be subject to additional terms set by these partners.

11. Intellectual Property

All content on https://go.fancruise.com/ — including text, graphics, videos, logos and layout is owned or licensed by Fan Cruise and protected by applicable intellectual property laws. You may not copy, reproduce or distribute any part of the site without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Fan Cruise disclaims all warranties and is not liable for:

1. Cancellations, delays, or changes in cruise/event schedules
2. User errors or omissions during booking
3. Travel restrictions, border entry denials, or health-related issues
4. Technical errors or site interruptions

Our total liability, under any circumstances, shall not exceed the amount paid directly to Fan Cruise by the user for the affected service.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. You agree to submit to the jurisdiction of the courts located in Los Angeles County, California for any disputes.

14. Changes to These Terms

We may update these Terms periodically. The “Effective Date” above will be updated when changes are made. Continued use of the website after updates constitutes your acceptance.

15. Contact Us

If you have any questions or privacy requests, contact us at:

Fan Cruise LLC
Email: [email protected]
Phone: 1-800-790-1083
Website: https://go.fancruise.com/