Who we are

Our website address is: https://go.fancruise.com/.

Last Updated: 12.9.2025

Fan Cruise LLC (“FanCruise,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://go.fancruise.com/, contact us, or participate in any of our services, including webinar registrations, events, and SMS/text messaging. By using our website, you consent to the practices described here.

1. Information We Collect

We may collect:

- Personal Information: Name, email address, phone number, mailing address, and similar details you voluntarily provide.

-Booking & Inquiry Information: Details related to cruise packages, events, reservations, and customer requests.

-SMS Information: Phone numbers, opt-in records, and messaging activity.

-Technical Data: IP address, browser type, device information, pages visited, and usage statistics collected via cookies or similar tools.

2. How We Use Your Information

We may use your information to:

-Provide and manage our services, webinars, account updates, and events.

-Respond to inquiries and customer support requests.

-Send updates, confirmations, and promotional materials.

-Improve our website, marketing, and overall experience.

-Deliver SMS text messages, including alerts, reminders, security notifications, and promotional content (only if you have opted in).

3. SMS/Text Messaging Policy

By providing your mobile number and opting in, you agree to receive SMS messages from Fan Cruise.
Please note:

-Message and data rates may apply.

-Messages may be recurring and may include service updates, reminders, or promotional offers.

-You may opt out at any time by replying STOP.

-Reply HELP for assistance.

-We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

4. How We Share Information

We may share your information with:

-Trusted service providers who assist with operations such as booking systems, email/SMS delivery, website hosting, or customer support.

-Cruise line and event partners, when necessary to fulfill services.

-Legal authorities, if required to comply with law or protect our rights.

We never sell your personal information to third parties.

5. Cookies & Tracking

https://go.fancruise.com/ uses cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. You may disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We implement commercially reasonable security measures to protect your information. However, no method of data storage or transmission is completely secure.

7. Your Rights & Choices

You may:

-Unsubscribe from emails using the provided link.

-Opt out of SMS marketing by replying STOP.

-Request access, correction, or deletion of your personal data by contacting us.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or privacy requests, contact us at:

Fan Cruise LLC
Email: [email protected]
Phone: 1-800-790-1083
Website: https://go.fancruise.com/